Contact

Get In Touch

We have more than 20 years experience in this industry and we’re here to answer any questions you have.

Call us

(03) 9302 4454

Email Us

info@turendav.com

Store Hours

MON-THU: 9am–5pm
FRI: 9am–12.30pm
SAT: By Appointment

Visit us

19 LISA PLACE
COOLAROO VIC 3048

F.A.Q.

General Questions

We understand that you might have some questions before or after you purchase from us.
We guarantee that all your questions will be answered with the best of our knowledge.

 

Do you use plantation wood?

All our wood are sourced from plantation wood, our wood is sourced from Indonesia under strict regulations form the Indonesian government and we always ensure that ou manufacturer is up to date with their certificates and are sourcing sustainable wood from authentic sources.

Will your furniture crack and split?

All our furniture are guaranteed against split and cracks and we’re very confident about it.

Our furniture is kiln dried and not sun-dried which allows us to control the temperature and humidity so it doesn’t crack or split when it arrived in Australia

Do you ship Australia Wide?

Yes we do.
Please use our shipping calculator located on each product page as well on the shopping cart to calculate the best shipping rate to your postcode.
In case you can’t get a quote please contact us and we’ll send you the shipping quote via email as some parts of Australia are not covered by our shipping system and need to be quoted via special transport companies.

Do i need to have a shop to become a wholesale customer?

Not necessary, but preferably.
If you have an online business or you’re an interior designer with a physical office or even if you’re a home business we might be able to cooperate and offer special pricing. Please contact us for extra information

SHipping

Delivery Options & Guidelines

Pick Out a Space For Your New Furniture

Make sure you have space for your new furniture before it arrives and that it matches with the rest of your room.

We offer a wide range of items so feel free to choose sets and combinations that matches.

Measure Twice & Measure Again!

Make sure you measure your space and check that the item you’re buying will fit in this space.
Last thing you want is to buy your furniture while you don’t have space for them.

Delivery timing and dispatch

We’ll let you know when  your item is dispatched.
We use multiple couriers and each of them have a different schedule so make sure to contact us and ask us about an ETA for your delivery.

PICKUP is AVailable

Pickup option is available from our warehouse in Coolaroo VIC 3048.

Please make sure to bring a vehicle large enough to fit the furniture you purchased.

Report Damaged Item

In case your recieved your item adn found that it’s damaged please let us know immediately.

make sure to take photos and send them to us via email for us to investigate and to follow up with the courier.

Return a Package

If you receive an item that is different than what you ordered please let us know and we’ll make sure this mistake is fixed asap at our own cost.

Track A Package

Tracking information are sent to you via email and are also available within your online account. Feel free to also email us and we’ll send you the tracking details via email.

Contact Turendav

Turendav Australia
Specialised in Antique Reproduction Furniture made from Solid Mahogany Wood and Solid Teak Outdoor Furniture.
If you have any questions please do get in touch and we’ll be very happy to assist.

Store Location

19 Lisa PLace
Coolaroo, VIC 3048
Opening Hours:
Mon-Thu 9am5pm
Friday: 9am – 12.30pm
Saturday: By Appointment Only

Get Directions

 

Contact Us

info@turendav.com
(03) 9302 4454